Understanding your customer is absolutely vital to success in any venture. Not only will it allow you to ensure they are a good fit for your business and your business is a good fit for them, it allows you to truly get to the root of the problem or issue you are there to help solve.
This week’s episode of Velocity Selling TV shares the important stage of getting to know your customer or potential customer better and how to do so with the two most important tools to any salesperson: the pen and the notepad.
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